Explore some of the key moments in ROi's transformational supply chain journey from the early days to present year as we collaborate with fellow providers to elevate the strategic role of supply chain in health care.


HealthTrust completes acquisition of ROi.

HealthTrust, a leading healthcare performance improvement company, announces it has completed the purchase of Resource Optimization & Innovation, LLC (ROi), a St. Louis-based group purchasing organization with members including Mercy, Orlando Health, Inc., and Franciscan Missionaries of Our Lady Health System.


ROi Acquires HPA

ROi completed its acquisition of Orlando-based Healthcare Purchasing Alliance, LLC (HPA), a member-driven organization dedicated to providing clinical quality and cost savings through health care group purchasing organization (GPO) services.


Workforce Solutions

Designed to combat the challenges facing providers today in filling roles with temporary contractors, independent contractors or consultants, ROi launched its Workforce Solutions program, a powerful platform that helps health care organizations both scale and manage their contingent workforce without the overhead, cost and lost productivity.


Reprocessing Services

ROi launches its Regard® Medical Device Reprocessing Services. The program works with clinicians at the point of patient care to not only reduce supply costs through the cleaning and subsequent reuse of non-critical medical devices but also has a positive impact on public health -- reducing the amount of medical waste that ends up in our nation's landfills.


Supply Chain Academy

A team of supply chain professionals from King Faisal Specialist Hospital and Research Centre in Riyadh, Saudi Arabia travel more than 7,000 miles to participate in the ROi Supply Chain Leadership Academy. The academy is an extensive, 10-day program, covering ROi’s integrated supply chain model.


New Implant Model

ROi launches an alternative spine implant distribution model, changing the way implants are marketed, distributed and serviced in health care. Through the model, third-party roles of Group Purchasing Organization (GPO), distributor and sales representative are brought inside the provider organizational structure and managed by ROi; this includes hiring full-time co-workers to manage the sales and service elements of surgeries. ROi began the program with spine implants and expanding it to other medical devices. In 2014, Gartner awarded ROi its inaugural Supply Chainnovator Award for the new innovative business model.

Spartanburg Regional

ROi and Spartanburg Regional Healthcare System in Spartanburg, South Carolina, form a strategic supply chain partnership. Spartanburg moves from their traditional GPO relationship and begins services with ROi.


New Partnerships

ROi begins partnering with fellow providers in the industry to collaboratively help them reach their supply chain goals. Our first supply chain agreement and partnership is with Franciscan Missionaries of Our Lady Health System (FMOLHS), Louisiana's largest nonprofit health care system. FMOLHS moves away from its traditional GPO relationship and begins a journey with ROi that has resulted in significant financial savings and the opening of FMOLHS's first supply distribution center, known as Logistics One.

Disaster Support

ROi's integrated supply chain plays a significant role in the response efforts to the May 22, 2011 EF-5 tornado that destroyed Mercy's St. John's Regional Medical Center in Joplin, Missouri.

HTG Collaboration

ROi and our founder Mercy, along with Mayo Clinic, Intermountain Healthcare, Geisinger and Kaiser Permanente, join together to create the Healthcare Transformation Group (HTG), an action-oriented collaboration formed to share best practices and drive the adoption of GS1 standards in health care.


Custom Pack Solutions

ROi opens the first provider-owned, FDA-regulated Custom Procedure Tray manufacturing facility in the United States. ROi's Custom Pack Solutions (CPS) program is housed in a specially designed 6,000-square-foot facility in Springfield, Missouri, and offers customized surgical packs tailored specifically for clinical end-users at a price point that focuses on savings for health care providers.

Transportation Fleet

ROi begins managing a private transportation fleet for our founder Mercy. Today, ROi drivers travel more than 1 million miles annually to deliver medical supplies to more than 2,000 locations. ROi's fleet includes tractor trailers, box trucks, vans and cars.


Private Label Brand

ROi launches the first provider-owned private label program in the United States, later re-branded as Regard®. Regard® helps providers remove steps from the supply chain to secure high quality products at an affordable price. ROi offers more than 2,000 SKUs of products through its private label program.


Contract & Source

ROi creates a Strategic Contracting & Sourcing arm, moving our founder Mercy's contracts from a traditional industry GPO to ROi managed contracts. Today, ROi helps providers across the United States manages the evaluation, selection, contracting, standardization and utilization of all products and services necessary for patient care


CSC Opens

After purchasing and revamping a former Rawlings Distribution Center in Springfield, Missouri, ROi opens a 100,000-square-foot Consolidated Services Center (CSC). Today, the CSC serves as a strategic platform -- not only where medical supplies and pharmaceuticals are managed and passed through to hospitals -- where ROi innovates and creates new services to capture greater savings for providers.

Rx Repackaging

ROi begins pharmacy distribution from its Consolidated Services Center, and together, ROi and our founder, Mercy, launch a pharmaceutical repackaging program that would become widely recognized in our industry as a significant patient safety initiative. The program, which uses medication dispensing machines, bedside scanning and verification equipment to track medication all the way to the patient, was born out of ROi’s innovative approach of linking supply chain to improved patient safety


Officially Incorporated

The seeds for ROi were planted in the early 2000s. Mercy supply chain leaders sketched on the back of a napkin ideas that led to the formation of ROi. ROi was born out of a cultural need to integrate key functions across Mercy, and was charged with building a supply chain model through industry expertise and hospital knowledge, and improving the way Mercy managed its resources - specifically, how it purchased, distributed and used supplies and equipment, and how it managed the total supply chain from manufacturer to patient.